At JETSETTER, we specialize in creating unique, print-on-demand products that are tailored to each individual order. Our commitment to this personalized approach means that each item is produced exclusively upon request.

Return and Exchange Policy:

Due to the custom nature of our print-on-demand products, we are unable to accept returns or exchanges in instances where the customer orders the wrong size, color, or changes their mind after the order is placed. We encourage our customers to review their orders carefully before finalizing them to ensure the accuracy of details like size and color.

Color Accuracy:

Please be aware that due to variations in monitor calibrations and the printing process, the colors of the final product may differ slightly from what you see on your screen. When placing your order, you are acknowledging this fact and waive any claim of dissatisfaction due to color.

Damaged Products and Manufacturing Errors:

We stand behind the quality of our products at JETSETTER. In the rare event that a product arrives damaged or with a manufacturing error, we are committed to rectifying the issue. JETSETTER offers a free replacement or a refund for such cases, provided the following conditions are met:

• The issue is reported within 30 days of the product being delivered to you.
• You reach out to our team via our “Submit issue” form available on our website.
• You provide a clear photo of the product showing the specific issue or defect.

Our team will review your claim and, if validated, will promptly arrange for a replacement or refund. This policy ensures that our customers can shop with confidence, knowing that while each product is uniquely made to order, their satisfaction remains our top priority.

For any further queries or assistance, please don't hesitate to contact our customer support team at support@gojetsetting.com.

Welcome to JETSETTER! Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the globe, ensuring that we provide the very highest levels of responsiveness to you at all times.

Production Time:

As a print-on-demand service, each product is created specifically for you upon ordering. The production process typically takes about 2-7 business days. This timeframe is used to print, prepare, and pack your custom order.

Shipping Time:

Shipping time varies based on the destination and the shipping method chosen at checkout. Once your order is shipped, the delivery time can range from:

Domestic (within the USA): 3-7 business days

International: 7-21 business days

Please note that these are estimated delivery times and actual delivery times may vary depending on local postal service performance.

Shipping Costs:

Shipping costs are calculated based on the size, weight, and destination of your order. The final shipping cost will be displayed at checkout before you complete your purchase.

International Shipping:

For international orders, please be aware that JETSETTER is not responsible for any customs fees, taxes, or tariffs that may be imposed on your order by your country's customs. These additional charges are the customer's responsibility.

Order Tracking:

Once your order is shipped, we will send you a confirmation email with a tracking number, allowing you to track the progress of your shipment.

Shipping Delays:

While we strive to maintain our production and shipping schedule, during busy periods, shipments might be delayed slightly. Additionally, please be aware that any delays due to customs clearance or postal service issues are beyond our control.

Contact Us:

If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team at support@gojetsetting.com

We appreciate your understanding and patience as we work to get your custom products to you as quickly and efficiently as possible. Thank you for choosing JETSETTER for your unique print-on-demand needs!